789pub Privacy Policy

1. Overview and Introduction

789pub ("789pub," "we," "us," or "our") operates the online casino and sports betting platform accessible at 789pub.cam (the "Platform"). As a platform serving Filipino players, 789pub takes its data protection obligations seriously — not just because Philippine law requires it, but because earning and keeping your trust depends on handling your personal information responsibly.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the 789pub Platform. It has been prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

We encourage you to read this document fully. If you have questions after doing so, our Data Protection Officer is reachable via the contact details provided in Section 14.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act and this Privacy Policy, 789pub is the personal information controller in respect of data collected through the Platform. This means 789pub determines the purposes and means by which your personal data is processed.

789pub has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and handling data subject requests. Contact details for the DPO are provided in Section 14 of this policy.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register for a 789pub account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions, you may provide us with the following categories of personal data:

Category	Examples	When Collected
Identity Data	Full name, date of birth, gender, nationality	Registration / KYC
Contact Data	Mobile number (PH format), email address	Registration
Verification Data	Government ID type and number, ID document images, selfie photo	KYC verification
Financial Data	GCash number, PayMaya number, bank account details (BPI, BDO, UnionBank), transaction history	Deposit / Withdrawal
Account Credentials	Username, hashed password	Registration
Communications Data	Live chat transcripts, email correspondence, support ticket content	Support interactions

3.2 Data Collected Automatically

When you access the 789pub Platform, our systems automatically collect certain technical and usage data, including:

• IP address and approximate geographic location (city/province level, not exact location);
• Device type, operating system, and browser version;
• Pages visited, features used, games played, and time spent on each;
• Session login and logout timestamps;
• Referral URL (the webpage you visited before arriving at 789pub.cam);
• Cookie and session identifiers (see Section 9).

3.3 Data from Third Parties

In limited circumstances, 789pub may receive personal data about you from third parties, including:

• Payment processors (GCash, PayMaya, BPI, BDO, UnionBank) confirming transaction completion and account ownership;
• KYC verification service providers confirming the authenticity of identity documents;
• Fraud prevention and anti-money laundering screening services.

4. How We Use Your Personal Data

789pub processes your personal data for the following purposes:

• Account Creation and Management: To register your player account, authenticate your identity at login, and maintain your account profile;
• Service Delivery: To provide access to casino games, sports betting, live dealer tables, and all other Platform features;
• Payment Processing: To process deposits via GCash, PayMaya, and bank transfers, and to execute withdrawal requests to your registered payment accounts;
• KYC and Regulatory Compliance: To verify your identity and age (21+ requirement) before processing first withdrawals, and to comply with PAGCOR regulations and anti-money laundering obligations;
• Customer Support: To respond to your queries, resolve disputes, and maintain a record of our communications;
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, account takeovers, bonus abuse, and money laundering;
• Platform Improvement: To analyse usage patterns and improve the design, performance, and content of the 789pub Platform;
• Responsible Gaming: To monitor gaming behaviour and enforce deposit limits, self-exclusion requests, and other responsible gaming tools;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given consent or where permitted under applicable law. You may opt out at any time.

5. Legal Basis for Processing

789pub processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual Necessity: Processing required to perform the agreement between you and 789pub (account registration, game access, payment processing);
• Legal Obligation: Processing required to comply with applicable Philippine law, PAGCOR regulations, and anti-money laundering requirements;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and the improvement of our services, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing of Personal Data

6.1 Service Providers

789pub shares personal data with carefully selected third-party service providers who process data on our behalf under written data processing agreements that obligate them to handle your data in compliance with the DPA. These providers include:

• Payment processors (GCash, PayMaya, BPI, BDO, UnionBank, and cryptocurrency exchanges for USDT transactions);
• Identity verification and KYC service providers;
• Cloud hosting and IT infrastructure providers;
• Fraud detection and anti-money laundering screening services;
• Customer support software providers;
• Game software providers (for the delivery of live casino, slots, and other game content).

6.2 Regulatory and Law Enforcement Disclosures

789pub may disclose personal data to PAGCOR, the National Privacy Commission, Philippine law enforcement agencies, or other competent authorities where required or permitted by applicable law, including in connection with anti-money laundering investigations, court orders, or regulatory audits. Such disclosures are made only to the extent strictly necessary to comply with the legal obligation.

6.3 No Sale of Data

789pub does not sell, rent, trade, or otherwise transfer your personal data to third-party marketing organisations, data brokers, or any other party for commercial purposes unrelated to the delivery of our gaming services. This is an absolute commitment — not a policy subject to change without explicit notice to you.

7. Data Retention

789pub retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account relationship with 789pub;
• Transaction records and KYC documents: Retained for a minimum of five (5) years following account closure, in compliance with PAGCOR anti-money laundering requirements and Philippine tax regulations;
• Customer support communications: Retained for three (3) years from the date of the last communication;
• Marketing consent records: Retained until consent is withdrawn or for three (3) years from last interaction, whichever is earlier;
• Technical and log data: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.

8. Security Measures

789pub implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers;
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents;
• Multi-factor authentication requirements for internal staff accessing player data;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent third parties;
• Intrusion detection and prevention systems monitoring for anomalous access patterns;
• Documented incident response procedures in compliance with NPC breach notification requirements.

In the event of a personal data breach that is likely to result in risk to the rights and freedoms of affected players, 789pub will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will inform affected players without undue delay, as required by the DPA.

9. Cookies and Tracking Technologies

9.1 What Cookies We Use

The 789pub Platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device when you visit a website. We use the following categories:

• Strictly Necessary Cookies: Essential for the Platform to function (session authentication, security tokens, load balancing). These cannot be disabled without breaking core functionality;
• Functional Cookies: Remember your preferences such as language settings and game display options;
• Analytics Cookies: Collect anonymised information about how players use the Platform to help us improve performance and usability (used only with your consent);
• Security Cookies: Help detect fraudulent activity and protect account security.

9.2 Managing Cookies

You can control non-essential cookies through the cookie preference panel accessible on the Platform, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the 789pub Platform. Most modern browsers — including Chrome, Safari, and Firefox — provide settings to manage, block, or delete cookies.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 789pub:

To exercise any of these rights, contact the 789pub Data Protection Officer using the details in Section 14. We will respond to verified requests within thirty (30) days. Requests that are manifestly unfounded or excessive may be subject to a reasonable fee or refused, with written explanation.

11. Protection of Minors

The 789pub Platform is strictly for individuals aged 21 years and older. We do not knowingly collect personal data from persons under 21 years of age. Our registration process includes an age declaration, and KYC verification confirms age before first withdrawal is processed.

If 789pub becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all associated data deleted (except where retention is required by law for anti-money laundering purposes), and the matter referred to relevant authorities if appropriate.

If you are a parent or guardian and believe your child has registered on the 789pub Platform, please contact us immediately at the details in Section 14 so that we may take prompt action.

12. Cross-Border Data Transfers

In the course of operating the Platform, some personal data may be processed by third-party service providers whose infrastructure is located outside of the Philippines. Where such cross-border transfers occur, 789pub ensures that adequate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including:

• Transferring data only to countries or organisations with adequate data protection standards as determined by the National Privacy Commission;
• Executing appropriate contractual clauses with recipients imposing DPA-equivalent protections;
• Implementing technical safeguards such as encryption to protect data during transfer.

13. Changes to This Privacy Policy

789pub may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify you via email to your registered address or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

Your continued use of the 789pub Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with any changes, you should stop using the Platform and may request account closure by contacting our support team.

The "Last Updated" date at the top of this policy reflects when the most recent revisions were made. We recommend reviewing this page periodically.

14. Contact Our Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or need to report a potential data privacy concern, please contact the 789pub Data Protection Officer through the following channels:

Email: [email protected] — please include "Privacy Request" in the subject line (plain text only, not a clickable link)

Live Chat: Available 24/7 on the 789pub Platform — ask to be connected to the Data Protection team

Response Time: Within 48 hours for general privacy queries; within 30 calendar days for formal data subject rights requests

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). We always recommend attempting resolution directly with 789pub first.